1. Approval of purchase conditions

It is the customer's responsibility to read and approve with TNO Recordings purchase conditions when placing an order in our webshop.
 

2. Company information 

TNOR.se is managed by TNO Recordings. The company is registred for swedish F-tax.

Contact:
TNO Recordings 
Box 9 / Margretedalsvägen 6
646 21 Gnesta
Sverige

VAT: SE710621027601

Mail: tim@tnor.se 

3. Prices, order & shipping 
All prices include swedish sales tax (25%) 
Lowest possible order value is 100 SEK 
Until payment is complete, all items are owned by TNO Recordings.

4. Postage & delivery 

TNO Recordings uses PostNord and Schenker for all shipments dependning on weight and destination. If the customer chooses a shipping method with a tracking service, tracking information will be sent to the customer via email (or SMS within Sweden).
Our goal is to ship out orders within 48 hours when possible. (Does not apply to pre-orders).
If the package destination is outside of the EU, customs and tax may apply. Contact the customs in your country if you are uncertain.

5. Betalningsalternativ 

TNO Recordings offers payment solutions via Klarna, Swish, Texatalk and Paypal.

6. Withdrawal/Purchase on approval/Returns/Exchange/Complaint/Lost package


Withdrawal: TNO Recordings follows swedish distance act which gives the customer the possibility to withdraw the purchase within 14 days.

Purchase on approval: According to the distance act above, the customer can withdraw the purchase within 14 days of receiving the item(s).

Returns or exchange: Please contact us via email before returning a package.
The customer will pay for the return of the item(s) unless a faulty or not ordered item has been received by the customer.

Lost packages: TNO Recordings will NOT compensate for lost packages if the customer has chosen shipping without tracking & insurance.

7. Integrity Policy / GDPR

We save the following personal data about our customers for 7 years according to swedish law: 

Customers: First name, Last name, Email, Adress, Zip code, City, Land, Telephone number.

Orders: ip-adress, Email, Adress, First name, Last name, Adress, Zip code, City, Telephone number.

As a customer you have the right at any time to demand an extraction, change or delition of these data.